Support

Vouched is a private members club. You apply, we verify you, and once accepted you discover a curated selection of members. Conversations are reserved for members — you can browse and receive interest freely, and a membership is required to start a conversation.

Every profile is checked before it is accepted. Women verify their identity through their Instagram account; men complete a read-only financial verification through a regulated provider. We never see or store banking credentials, balances or transactions — only the outcome. Verification is what guarantees that every profile you meet is a real, accountable person.

On iOS, your membership is a subscription managed by the App Store: payment goes through your Apple account, it renews automatically at the end of each period, and you manage or cancel it from your Apple account — Settings → your name → Subscriptions. On the web, billing is handled by our payment provider and managed from Settings → Subscription in your account; charges appear on your statement as “Nanolabs”. Purchases are non-refundable, including partial periods and unused time, except where required by applicable law.

On iOS: open Settings on your iPhone, tap your name, then Subscriptions, select Vouched and tap Cancel Subscription. On the web: go to Settings → Subscription and click Cancel. Either way you keep full access until the end of the current billing period and you won't be charged again.

Open the member's profile and tap the ⋯ menu. Block prevents any further contact, Hide removes them from your results, and Report alerts our team. Every report is reviewed and treated confidentially. If you prefer, you can also email us.

In the app or on the web, go to Settings → Help Center and choose Delete my account, then confirm. Your profile disappears immediately and all personal data is removed within 30 days, as described in our Privacy Policy. If you can't access your account, email us from the address you signed up with and we'll do it for you.

Your profile is visible only to other verified, accepted members — never to the public. What we collect, why, and how long we keep it is set out in our Privacy Policy.